Dynamics 365
Meet today’s challenges by bringing your customers and business together with the next generation of CRM and ERP applications.
About Dynamics 365
Microsoft Dynamics 365 is the next generation of intelligent business applications that enable organizations to grow, evolve, and transform. These applications unify CRM and ERP capabilities by delivering new purpose-built applications that work seamlessly together to help manage specific business functions.
Technology empowers you to adapt and grow—it helps you engage customers, empower employees, optimize operations, and reinvent products and business models. Microsoft Dynamics 365 helps you accelerate your digital transformation to meet the changing needs of your customers and capture the new business opportunities of tomorrow.
Commerce
Microsoft Dynamics 365 Commerce delivers a unified, omnichannel retail solution that integrates e-commerce, in-store, and call centre operations. It allows businesses to deliver seamless, personalized shopping experiences, increasing customer engagement and conversion rates. From inventory management to customer service, Commerce helps you optimize the entire retail experience.
Key Features
Dynamics 365 Commerce empowers retailers with intelligent tools to optimize operations, enhance customer engagement, and drive profitable growth across all sales channels.
- Omnichannel Retail: Offer a consistent shopping experience across online, in-store, and mobile channels.
- Personalized Experiences: Leverage customer insights to provide tailored recommendations and promotions.
- Order Management: Manage orders across multiple sales channels with real-time updates.
- Inventory Visibility: Track inventory levels in real-time, ensuring you meet customer demand.
- Advanced Analytics: Use analytics to identify customer trends, optimize pricing strategies, and forecast demand.
- Customer Loyalty Programs: Create personalized loyalty programs that increase customer retention and lifetime value.
- Integrated Payments: Support multiple payment methods, including credit cards, PayPal, and mobile wallets, with secure processing.
Overview
Business Benefits
Improved Customer Experience:
Provide a personalized and consistent shopping journey across all touchpoints.
Streamlined Retail Operations:
Centralize your retail management and gain real-time visibility into all business areas, from inventory to customer orders.
Increased Conversion Rates:
Deliver tailored experiences that boost customer loyalty and increase sales.
Get pricing for all Dynamics 365 applications
Choose the right Dynamics 365 application to power your business. Each solution is designed to meet specific business needs while delivering enterprise-grade features, security, and scalability.
Dynamics 365 Business Central
RConnect finance, sales, service, and operations with a solution trusted by more than 50,000 small and midsize businesses.
Dynamics 365 Commerce
Deliver unified, personalized, and seamless buying experiences for customers and partners.
Dynamics 365 Customer Service
Empower service representatives to resolve issues quickly using generative AI and automation.
Dynamics 365 Field Service
Transform your service operations, deliver exceptional service, and improve customer experiences.
Dynamics 365 Finance
Maximize financial visibility and profitability.
Dynamics 365 Human Resources
Create a workplace where people and business thrive.
Dynamics 365 Project Operations
Connect your project-centric business in one application.
Dynamics 365 Sales
Close more deals and increase seller efficiency with an AI-powered CRM solution.
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- Microsoft 365 Personal or Family subscription required; AI features only available to subscription owner and cannot be shared; usage limits apply.
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- AI features only available to subscription owner and cannot be shared; usage limits apply.
- Microsoft 365 Personal or Family subscription required.
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